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1. Workflow modeling : tools for process improvement and applications development / Alec Sharp, Patrick McDermott.

by Sharp, Alec; McDermott, Patrick.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boston : Artech House, c2009Online Access: Click here to access online Availability: Items available for loan: მმართველობის სკოლის ბიბლიოთეკა [658.4/063] (1).

2. Making sense of change management : a complete guide to the models, tools & techniques of organizational change / Esther Cameron & Mike Green.

by Cameron, Esther; Green, Mike.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: London ; Sterling, VA : Kogan Page, 2004Online Access: Table of contents | Publisher description | Contributor biographical information Availability: Items available for loan: სოციალურ მეცნიერებათა სკოლის ბიბლიოთეკა [658.4/06] (1).

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